Billing Terms and Conditions

To provide clarity regarding our billing process, we have created this page to help you understand the terms and conditions related to payments, so you can proceed with confidence.

Accepted Payment Methods
For your convenience, we offer multiple payment options. We accept payments through MasterCard, Visa, American Express, and most major credit and debit cards. In select regions, we also accept Google Pay and Apple Pay.

Non-Accepted Payment Methods
While we strive to offer a smooth shopping experience, there are certain payment methods that we currently do not accept, including e-cheques and cash-on-delivery (COD).

Secure Transactions
We understand privacy is a priority for our customers, especially when entering personal and payment information online. At JOCHIGA, we take this seriously. Our website uses SSL (Secure Socket Layer) encryption to keep your data secure and private. You can trust that your transactions are protected when shopping with us.

Our Payment Partners
We work with reliable payment partners like Stripe and PayPal in certain countries. If these services are unavailable, alternative payment methods will be offered.

When Do I Pay for My Product?
Once you’ve entered your details, you will be prompted to make payment during the checkout process.

What Happens if I’m Charged Twice for the Same Product?
If an error occurs or you accidentally pay for the same product twice, you will be refunded. Please contact our Customer Care team, provide them with the details, and after confirmation, you can expect to receive your refund within 2 to 5 business days. You can also reach out to your bank if you prefer.

Product Confirmation Process
To keep you informed, we send a confirmation email once your order is confirmed. You will be notified immediately and updated on your purchase status.